Category: Uncategorized

Abstract

Effect of Complaints Handling Process on Customer Satisfaction in Three-Star Hotels In Mwanza City, Tanzania The goal of the study was to evaluate how complaint-handling procedures can improve customer satisfaction.…

Abstract

E-LEARNING: CURRENT SITUATION IN VIETNAM AND INTERNATIONAL EXPERIENCE Many organizations worldwide are now providing education and training services via the Internet. In addition to college and university training programs and…

Abstract

Effect of Outdoor Advertising on Building Brand Equity in Higher Learning Institutions in Mwanza City, Tanzania Advertising is prohibitively expensive but essential for establishing the company’s brand equity. This study…