INFLUENCE OF EMOTIONAL INTELLIGENCE ON JOB PERFORMANCE OF ADMINISTRATIVE OFFICERS IN AN ORGANIZATION (A STUDY OF FEDERAL POLYTECHNIC ILARO)
Abstract The study examined the Influence of Emotional Intelligence on the Job Performance of Administrative officers in an Organization. The study was carried out at Federal Polytechnic Ilaro, Ogun State. Random sampling technique was adopted in selecting 65 (Sixty-Five) Administrative officers of Federal Polytechnic, Ilaro Ogun State. Three research questions were raised with twelve (12) items and were administered to the Administrative officers of Federal Polytechnic, Ilaro, Ogun. Questionnaires were administered to elicit data from the respondents. Data collected were presented in tables and analysed with Mean method. The results show a clear understanding that self-awareness, emotional management, and relationship management have a greater influence on the Job Performance of Administrative officers in an Organization. It was concluded that Administrative officers must have the necessary traits of emotional intelligence such as the capability to understand the emotions of other people and make effort to manage such emotions. This paper, therefore, recommended among others that Administrative officers should help themselves by learning how to manage their emotions and that of others. And also understand the emotions of their superiors, colleagues, and subordinates when the need arises.
Keywords: Keywords: Emotional Intelligence, Job Performance, Administrative officers, Organization.