Understanding the Factors of High Employee Turnover in Nonprofit Organizations: A Qualitative Case Study

High-rate employee turnover remains a pressing concern for organizations, including nonprofit organizations that foster migrants and refugees needing resiliency, self-sufficiency, and access to opportunities. Despite their worthy objectives, nonprofit organizations have been grappling with a high employee turnover rate due to several factors. This study examined the reasons behind employee turnover in the DMV area (DC, Maryland, and Virginia), including pay rate, work environment, and factors such as racism, religion, and fraud that led to injustice or favoritism. Through a comprehensive analysis, the study aimed to shed light on the root causes of the high rate of employee turnover in nonprofit organizations and their impact on the organization’s viability and productivity. By understanding these factors, the study provided insights that can guide the development of effective strategies to mitigate turnover, such as enhancing employee wages or salaries, promoting a healthy work environment, and banning injustice or favoritism. These strategies would contribute to meeting stakeholder satisfaction and support nonprofit organizations in achieving their mission of fostering positive social change by developing society and improving the lives of migrants or refugees in the local communities.

Keywords: Employee Turnover, Effective Strategies, Stakeholder Satisfaction.