RELATIONSHIP BETWEEN WORK-LIFE BALANCE PRACTICES AND EMPLOYEE PERFORMANCE IN HOMA BAY COUNTY TEACHING AND REFERRAL HOSPITAL, KENYA

Purpose: The specific objective of the study was to establish the relationship between telehealth and employees’ performance in Homa Bay County Teaching and Referral Hospital, Kenya.

Methodology: The study has adopted explanatory survey design, Stratum sampling technique is used to select 254 employees who are the respondents from the target population of 696 employees from HBCTRH and Yamane formula (1967) is adopted to drive the required sample size of 254 respondents. The respondents were 227 employees which constitute a response rate of 89.4%. The study has utilized structured questionnaires to gather primary data. The study has adopted the use of a pilot study at the rate of 10%. Cronbach’s Alpha test is adopted to test the reliability of the questionnaire. The data were analyzed using an inferential statistics method of Pearson correlation analysis to determine the relationship between work-life balance practices and employee performance in Homa Bay County Teaching and Referral Hospital. The study shows that, there is a positive relationship between telehealth and employee performance in HBCTRH.

Findings: The study reveals a positive relationship between telehealth and employee performance in HBCTRH. The results (r 0.303, p 0.05) show that telehealth is significantly related to employee performance in HBCTRH. The study finally established that, the finding on telehealth and employee performance in HBCTRH had a positive relationship and was statistically significance (P=0.000).

Unique contribution to theory, practice and policy: Telehealth basically promotes e-health activities which according to the report from  the findings of this study, massive increase in the use of telehealth help maintain some health care access during the COVID-19 pandemic, with specialists like behavioral health provides seeing the highest telehealth utilization relative to other provider.

Keywords: Employee Performance in Homa-Bay County Teaching and Referral Hospital, Telehealth, Work-life Balance Practices.