THE IMPACTS OF COLLABORATIVE PORT OPERATIONS ON OPERATIONAL EFFECTIVENESS AT DAR ES SALAAM PORT
This study investigates the impacts of collaborative port operations on the operational effectiveness of the Port of Dar es Salaam. Focusing on three key objectives, it examines how information sharing influences throughput efficiency, the effect of joint planning on ship turnaround times, and the role of resource sharing in reducing costs and enhancing service reliability. By employing a mixed-methods approach, the research integrates qualitative and quantitative data to provide a comprehensive analysis of collaborative practices within the port context. A sample of 72 respondents was selected using a stratified sampling technique, with data collected through structured questionnaires, interviews, and documentary reviews. The descriptive research design facilitated an in-depth exploration of stakeholders’ perspectives on collaborative operations. Statistical analysis was conducted using SPSS, ensuring the accuracy and reliability of the findings. The results highlight that effective information sharing among stakeholders significantly improves throughput efficiency by promoting better coordination and resource optimization. The study reveals that joint planning plays a crucial role in minimizing ship turnaround times, contributing to more streamlined operations. Resource sharing not only leads to cost reductions but also enhances service reliability, thereby positively impacting overall port performance. The findings underscore the importance of collaborative operations in enhancing the efficiency of port activities, providing valuable insights for policymakers and port managers seeking to improve operational effectiveness in the face of growing global trade demands.
Keywords: Collaborative port operations, Operational Effectiveness, Information Sharing, Joint Planning.
