THE EFFECT OF WORKLOAD AND WORK ENVIRONMENT ON WORK PERFORMANCE THROUGH WORK SPIRIT OF EMPLOYEES AT THE NATIONAL DISASTER MANAGEMENT AUTHORITY
This study aims to determine the influence of workload and work environment on work performance through mediation of work spirit at the National Disaster Management Authority. This research was conducted in August-December 2024. This research uses a quantitative approach using primary data collected through online questionnaires. The sampling technique in this study used probability sampling with a saturated sampling technique, considering employees who work in the field. Overall, the data obtained were 180 employees. The data analysis technique used in this study was Structural Equation Modelling (SEM) with SPSS 27 and Smart PLS 3 software. The results of the direct influence of this study indicate that workload has negative and insignificant results on work performance, work environment and work spirit have positive and significant results on work performance, then workload has negative and significant results on work spirit, while work environment has positive and significant results on work spirit. Furthermore, workload has negative and significant results on work performance through work spirit, and work environment has positive and significant results on work performance through work spirit.
Keywords: workload, work environment, work performance, work spirit
