DETERMINANTS OF CONTINUANCE INTENTION TO USE E-LEARNING IN HUMAN RESOURCE TRAINING IN GOVERNMENT FINANCIAL ORGANIZATIONS
The development of information technology has driven a transformation in learning methods, including the implementation of e-learning in various sectors, including the public sector. Although e-learning offers many advantages, challenges in adoption and continued use are still a major concern, especially among government employees. .This study aims to analyze the influence of perceived ease of use, perceived usefulness, enjoyment, and compatibility on the continuance intention of using e-learning, with user satisfaction as a mediating variable. This research was conducted within the Indonesian Government Finance Organization on 385 respondents, focusing on employees who have participated in the e-learning program. Data analysis was prosessed using Structural Equation Modeling (SEM) to test the relationship between variables using LISREL 8.8. The study shows that perceived ease of use, perceived usefulness and compatibility have a significant positive influence on e-learning user satisfaction. The finding also revealed that perceived ease of use, perceived usefulness and enjoyment have insignificant influence to employees’ continuance intention to use the e-learning, only compatibility factor that significant. In addition, user satisfaction is proven to act as a mediating variable that strengthens the relationship between perceived ease of use, perceived usefulness and compatibility to continuance intention to use e-learning. This study also found that the enjoyment factor contributes insignificant to increasing employees’ user satisfication and employees’ continuance intention to use the e-learning platform. These findings provide important insights for the development of more effective e-learning implementation strategies within government organizations.
Keywords- e-learning, user satisfaction, enjoyment, compatibility, continuance intention to use
