Transformational Leadership in Hybrid and Remote Management: A Case Study in Higher Education After the COVID-19 Pandemic
The consequences of the Coronavirus 19 (COVID-19) negatively impacted many organizations. In the United States, the post-secondary education system was significantly impacted by the adverse effects of the post-COVID-19 pandemic, specifically in the management of remote and hybrid employees. Using transformational leadership theory, this study explored effective strategies needed in the higher education system to improve the remote and hybrid working management systems and increase employee job satisfaction in the education environment. Data from this study were collected using structured interview questions from nine supervisors with supervisory experience in a traditional university setting. The findings of this study revealed three major themes as strategies needed to improve the remote and hybrid working management systems: (a) transformational leadership method, (b) performance-based and task-oriented management, and (c) inspirational motivation. The findings also revealed that leading hybrid and remote teams in a post-COVID-19 environment requires efficient strategies for enhancing working conditions and job satisfaction and promoting positive social change in a higher education working environment.
Keywords: Remote and hybrid management, Transformational leadership, Higher education, Effective strategies
