E-learning Mode: Benefits, barriers, and favorite platforms of ESL learners
E-learning has fast become a popular electronic media utilized by educational institutions to conduct their educational activities virtually. This descriptive research aims to explore the ESL learners’ perceived benefits and barriers faced in e-learning and identify their most favorite online platforms. For this purpose, a total of 250 ESL undergraduates from a private university in Selangor, Malaysia was selected using convenient sampling to participate in this present study. A questionnaire developed on Google form was utilized as an instrument, and a quantitative technique was applied for the data analysis. The findings show that the learners had obtained numerous benefits although they sometimes faced some common moderate barriers when attending e-learning classes. Most of the ESL learners chose Zoom, WhatsApp, and Google Classroom as the most favorite online platforms. The present study has revealed some pertinent implications for e-learning improvements, contribution to the body of knowledge, and recommendations for future research.
Index Terms– e-learning, COVID-19 pandemic, virtual learning, benefits, barriers
