AN INVESTIGATION ON FRINGE BENEFITS AND EMPLOYEE PERFORMANCE OF COMMERCIAL BANKS IN ANAMBRA STATE, NIGERIA
Many Organizations in Nigeria including the banking industries, experiences inadequate fringe benefits, poor pay, and hostile work environment. This has caused many of the workers in the banking industry to leave and find greener pastures elsewhere as it was reported that many bankers left the shores of Nigeria. This study investigated fringe benefits and employee performance of commercial banks in Anambra State. The study was hinged on two objectives and two hypotheses. The study was carried out on purposively selected banks in the three senatorial zones (Onitsha, Awka, and Nnewi) in Anambra State with a 100 participant. The study adopted descriptive research design and a 5-point Likert scale questionnaire schedule was the instrument of data collection. Mean and standard deviation were used for data analysis of the research questions in order to arrive at the objectives of the study. The hypotheses were tested using Pearson Moment Correlation at .05 level of significance. Findings from the study revealed that extra pay for overtime have a relationship with customer service of workers in commercial banks in Anambra State to a very high extent and also found that medical allowance has relationship with the performance of commercial bank workers in Anambra State to a very high extent. Thus, the study concluded that fringe benefits significantly affect employee performance. The study recommends among others that fringe benefits should be made available to workers in commercial banks by employers as they go a long to affect the activities of workers positively.
Keywords: fringe benefits, commercial banks, extra pay, medical allowance, employee performance.
